Application is not as described An application is not as described if it is materially different from the application description or preview so be sure to tell it like it is when it comes to the features and functionality of items. If it turns out the application is not as described we are obligated to refund buyers of that item.

Application doesnt work the way it should If an application doesnt work the way it should and cant easily be fixed we are obligated to refund buyers of the application. This includes situations where the application has a problem that would have stopped a buyer from buying it if theyd known about the problem in the first place. If the application can be fixed, then we do so promptly by updating our application otherwise we are obligated to refund buyers of that application.

Application has a security vulnerability If an application contains a security vulnerability and can`t easily be fixed we are obligated to refund buyers of the application. If the application can be fixed, then we do so promptly by updating our application. If our application contains a security vulnerability that is not patched in an appropriate timeframe then we are obligated to refund buyers of that application.

Application support is promised but not provided If we promise our buyers application support and we do not provide that support in accordance with the application support policy we are obligated to refund buyers who have purchased support.

No refund scenario If our application is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:

• Buyer doesnt want it after theyve purchased it.

• The application did not meet their expectations.

• Buyer is not satisfied with the current feature availability of the service.

• Buyer simply changes their mind.

• Buyer bought a service by mistake.

• Buyer does not have sufficient expertise to use the application.

• Buyer asks for goodwill.

• Problems originated from the API providing organization.

• No refund will be provided after 30 days from the purchase of a service.

Refund Policy We hold the authority to refund buyer purchase by force without any request from buyer end. Force refund will stop app access as well as support access by denying purchase code with immediate action.

REFUND POLICY: At SMbotflow, we are committed to providing you with exceptional service. We usually refund the amount within 3 business working days. If for any reason you are not satisfied with your service plan, you are entitled to a refund within 3 days of your purchase. To request a refund, please follow these steps:

1. Send an email to our support team at info@smbotflow.com.

2. Include your name, contact information, and the details of your purchase.

Our support team will review your request and process your refund as quickly as possible. Please note that refunds will be issued using the same method of payment that was used for the purchase. If you have any questions or need further assistance, feel free to contact us at info@smbotflow.com.

Thank you for choosing SMbotflow. We value your business and are dedicated to ensuring your satisfaction.